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Showing posts from December, 2018

Install the Windows 10 October 2018 Update via USB

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If you’re still having trouble downloading and installing the Windows 10 October 2018 Update, you should try installing it from a USB drive. You’ll need a blank DVD or a USB stick to add the installation files, with at least 5GB of spare space. If you don’t have a spare drive, check out our list of the best USB flash drives 2018. Download and install the tool, then open it up and agree to the license terms. On the “What do you want to do?” screen, click “Create installation media for another PC”, then select ‘Next’. Select the language, edition and 32-bit or 64-bit, then select either ‘USB flash drive’ or ISO file’, depending on whether you’re installing from a USB or from a DVD (select ISO for the latter). Use the following direct links to download Windows 10 October 2018 Update ISO files: Windows 10 October 2018 Update 1809 (64-bit) Windows 10 October 2018 Update 1809 (32-bit)     Once the tool has formatted and created the installation drive, you can restart your PC, boot f...

How to fix Windows 10 October 2018 Update Wi-Fi and internet problems

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Some people have experienced problems connecting to the internet or using Wi-Fi after installing the Windows 10 October 2018 Update. If you're unable to access the internet, follow these steps. First, open up Settings and click on 'Update & Security', then click 'Troubleshoot'. Select 'Network Adapter' and then 'Run the troubleshooter'. Advertisement A window will appear asking you which adapter to fix. Select the one you're having an issue with (for example, Ethernet if you're connecting to the internet via a cable from your PC, or Wi-Fi if you're doing it wirelessly), then click 'Next'. Windows 10 will then run various tests to diagnose and solve the problem. If you're still having issues with Wi-Fi, open up Settings and go to 'Network & Internet'. Click 'Status' then click 'Network reset'. In the window that opens, click 'Yes' to confirm, then restart your PC. How to fix October 2018 ...

Windows 10 October 2018 Update installation problems with Intel CPUs

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There have been reports that the Windows 10 October 2018 Update runs into problems with some newer Intel CPUs. It appears that it has compatibility issues with Skylake (6th generation) or newer Intel processors. Apparently, the problem is caused by the Intel Display Audio driver for some of those chips, and Microsoft notes that it may result in excessive processor usage, along with reduced battery life. If you have a chip that's affected by this, a window will appear saying "What needs your attention" and warns that the Intel Display Audio driver causes stability problems and will be disabled. There will be a 'Confirm' button, but do not press it, as the Windows 10 October 2018 Update will fail. Microsoft is looking into a fix, and has put a block on the update installing on affected machines. Intel has said that this affects some Skylake or newer chips, using versions 10.25.0.3 through to 10.25.0.8 of this particular driver. However, if you have Intel Graphics D...

Apps, including Edge, don't connect to Internet after installing October 2018 Update

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It looks like there is a common Windows 10 October 2018 Update problem where Windows 10 apps, including the Edge internet browser, no longer work when the update installs. Following the October 2018 Update being installed, all Microsoft Store apps fail to connect to the internet, along with Edge. The browser displays an error when the user attempts to navigate to a website, meaning that instead of the site popping up, the user receives the message: “Hmmm... can’t reach this page.” That's certainly an annoying issue. Microsoft has detailed a solution, however, explaining that you need to enable IPv6. To do this, open up Settings, then go to Networking & Internet > Network and Sharing Center. Select your network adapter here, then click Properties, navigate to the Networking tab, and tick the box next to Internet Version 6 (TCP/IPv6). Then click OK to save the changes.

Reset the update

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If you are still experiencing problems when trying to install the Windows 10 October 2018 Update, then you may need to reset the update service and try again. To do this, open up the Command Prompt by typing in 'CMD' into the searchbar and right-clicking on 'Command Prompt'. Select 'Run as administrator'.   Once open, type in the following, pressing Enter after each line: net stop wuauserv  net stop bits net  stop cryptsvc  Ren %systemroot%\SoftwareDistribution\SoftwareDistribution.bak  Ren %systemroot%\system32\catroot2 catroot2.bak  net start wuauserv  net start bits  net start cryptsvc Afterwards, restart your PC and try installing the October 2018 Update again.

Windows 10 Update Disable anti-virus software

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Antivirus software is certainly helpful to have, but it can sometimes cause problems when trying to install the Windows 10 October 2018 Update. If you have antivirus software installed, try disabling that before trying to install the Windows 10 October 2018 Update, as that may fix the problem. You should then enable it and use it normally once the installation has completed. You may even need to uninstall the software temporarily. Just make sure that you reinstall it once the update installs successfully.    

Windows 10 Update Free up disk space

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As with previous major updates for Windows 10, the October 2018 Update requires a certain amount of hard drive space to successfully download and install. If your main hard drive (where Windows 10 is installed, usually the C: drive), is almost full, then you'll encounter problems when trying to install Windows 10 October 2018 Update. The October 2018 Update requires 16GB of free space for the 32-bit version, while the 64-bit version needs 20GB on the hard drive where Windows 10 is installed. So, the first thing you should do if the Windows 10 October 2018 Update install fails is to check your drive space in Windows Explorer. If it is running out of space, try typing in "Disk Clean-up" in the search box on the taskbar and select the system disk (usually the C: drive). Click ‘OK’ then select the tick boxes of the files you want to delete. These should be safe to remove, but remember you can't retrieve them once they're gone. You’ll be told how much space you’ll save...

How to fix Windows 10 October 2018 Update installation problems

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If you're encountering problems installing Windows 10 October 2018 Update via Windows 10's update tool, don't panic. Windows 10 has a built-in troubleshooter that can help identify any problems. This can also reset the Windows Update app, which can help kickstart the installation. To do this, click the Start menu, then click the cog icon on the left, which will open up the Settings window. Click ‘Update & Security’ then ‘Troubleshoot’. Click on ‘Windows Update’ then ‘Run the troubleshooter’ and follow the instructions, and click ‘Apply this fix’ if the troubleshooter finds a solution.

Windows 10 October 2018 Update has deleted files

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One of the most serious issues to ever affect a Windows 10 update appears to have occurred, with multiple people reporting that after installing Windows 10 October 2018 Update, files stored in their "Documents" folder have gone missing. The issue is severe enough for Microsoft to pause the rollout of the October 2018 Update, which shows just how seriously Microsoft is taking this issue. The problem hasn't affected everyone - we've not experienced the issue on the PC we updated - but you should check your Documents folder to see if your files are missing. If they are, then Microsoft suggests calling "our support line. They have the tools to get you back to a good state." In the US, the Microsoft support number is (800) 642 7676 or (800) 892 5234. In the UK, call 0344 800 2400. In Australia, call 13 20 58. For the support number in other countries, check Microsoft's website . If your computer is affected, then Microsoft suggests you minimize the use of the...

Windows 10 October 2018 Update causing Blue Screen of Death

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One of the most severe problems we've seen with the Windows 10 October 2018 Update related to HP computers. A cumulative update for the October 2018 Update (which includes fixes for previous problems) was causing the dreaded Blue Screen of Death before crashing HP laptops and computers. It appears the issue was caused by a keyboard driver, and a new update has been pushed by Microsoft to address the problem. It should download automatically. If not, open up the Windows Update app and check for any pending downloads.    

Audio issues after installing the Windows 10 October 2018 Update

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A number of people have found they were experiencing audio problems after installing the Windows 10 October 2018 Update. This issue was due to incompatibility with an Intel driver. The problem was widespread enough that Microsoft has acted to fix the issue. There is now an update that you can download via the Windows Update app that addresses the problem.  

Microsoft halts yet another Windows 10 update after Blue Screen of Death errors

Microsoft’s Windows 10 update woes are continuing, with the company having to halt the recent Windows 10 November 2018 cumulative update (KB4467682) after reports it was causing PCs to crash and display the infamous ‘Blue Screen of Death’. At first, the errors appeared to only affect the Surface Book 2, Microsoft’s own hardware, which lead to the company halting the update for those devices. However, Microsoft has now revealed that the problem is more widespread, and it has now pulled the update from all devices. In a new support post, Microsoft explains that “After installing this optional update some users have reported getting a blue or black screen with error code, “System thread exception not handled.” As a precaution, we have removed this optional update from Windows Update and Microsoft Update Catalog to protect customers.” Recurring problems Pulling an update due to it causing PCs to crash is embarrassing enough at the best of times, but Microsoft has had a brutal few months re...